Shipping with an insurance: How to insure your parcel?

Shipping with an insurance

Your shipment is valuable, either for financial or emotional reasons? To protect your parcel, a shipping insurance is an essential service. The insurance has you covered in case your parcel gets damaged or lost. Keep reading and learn more about shipping with an insurance.


DHL Express handles all shipments with great care. Although it is rare, unfortunately accidents can sometimes happen and an insurance will provide you with additional peace of mind and financial protection.

It’s important to note that DHL Express’s liability for carriage is limited in accordance with its terms and conditions. Liability is based on the weight of the goods which may be considerably lower than the actual cost of replacement. If you think this liability compensation is insufficient DHL Express encourages you to protect your assets by purchasing Shipment Insurance.

This additional Shipment Insurance is available worldwide, however restrictions may apply temporarily for example as a consequence of political risk. Some restrictions always apply including delays, unsuitable packed goods, willful misconduct by the customer or its agents and more.


DHL Express’s Shipment Insurance provides you with protection against the risk of physical loss or damage to your shipments from external causes during transportation by DHL Express.
You can cover the actual value of your parcel in case of damage or loss. To insure your shipment, simply select the insurance option in your DHL Express shipping tool and enter the value of the goods. For account customers the insurance cover can also be arranged on an annual basis.

If you need to make a claim, we ensure a simple and prompt settlement. Most of the documents needed to handle your claim are already with us.

We’ll have you covered. Ship now with peace of mind!

PS. Our Extended Liability protects document shipments. Simply select the option when booking a document shipment via your electronic shipping solution.